Question

Jasbir read in the newspaper that there is a special offer on the purchase of LCD T.V. He went to Vikram Electronics. He purchased goods according to his need and satisfaction. He is not forced by any sales person to purchase any product.

i. Name the promotional tool which has bought him to the shop.

ii. State any two qualities of a good salesman.

iii. Name and explain the consumer rights highlighted in the above para

Answer 1

i Advertisements.

ii. Honesty, convincing ability.

iii. Right to choose :

a. Every consumer has the right to choose the product at competitive prices which are fair and reasonable.

b. He must have access to the variety of goods available and must be able to compare the relative qualities and prices of similar products.