Question

Progress Ltd. Is facing difficulties in introduction of machinery of latest technology as they are facing resistance from the informal groups who are pressurizing the members to work against organizational interests. As the Human Resources manager of the company would you advise the management of the company to confront them or give them some other suggestion to deal with the informal groups.

Answer 1

a. It would be in the best interest of the organization if the existence of such groups is recognized and the roles that their members play are identified.

b. The knowledge of such groups can be used to gather their support and consequently lead to improved organizational performance. Such groups can also provide useful communication channels.

c. Instead of confronting them, the management should take skillfully take advantage of both formal and informal organization so that work continues smoothly.